Ease in Billing Services Across Various Industries to Boost the Cloud Billing Market Trends (SARS-CoV-2, Covid-19)

The sudden challenges created by the ongoing COVID-19 are captured effectively to exhibit the long term growth projections in the MRFR report on Cloud Billing Market Trends. The growth sectors of the Cloud Billing Market Trends are identified with precision for a better growth perspective.



Cloud billing is now in vogue due to low capital required to implement cloud in day-to-day services. Market Research Future (MRFR) reports that the global cloud billing market can touch USD 20 Bn mark by 2023. It can expand at a 25% CAGR during the forecast period (2017-2023). The rise is expected as cloud billing has simplified the traditional billing process by blending digital technology with non-digital services.



The focus is primarily on enhancing customer experience. While doing so, it further reduces infrastructural, and IT expenses. Major factors driving the cloud billing market forward are rapid urbanization, development in lifestyle, and increase in the middle-class population base.



Drivers and Restraints:

Allowance of bBusiness flexibility scaling and cost reduction are the market boosters for cloud billing. Cloud billing service pivots around cloud technology and addresses the needs of developing business models effectively. It also enables industries to streamline billing process and is accurate in generating bills while managing a much more extensive database in real-time compared to that of the traditional systems. Moreover, by simplifying the entire payment procedure, it gives industries an extra edge over their rivals.




However, the probability of information hacking poses a real threat. Dependence on third-party operation is still a major concern. These factors have deferred the growth rate of cloud billing market, globally.

Industry Trend:

This simple billing procedure has lured in new verticals, such as healthcare. The market is continuously experiencing upgradation. Amazon has revolutionized the market by offering per second pricing. Monetization models have been revamped by various companies to make the market more dynamic.

Several companies are seeking a way to increase the customer satisfaction level and make them comfortable with cloud billing services. For instance, Telinta has enabled voice Voice over internet Internet protocolProtocol (VoIP) service that which can charge in a user-friendly way manner and offer discounts and promotions, etc. Others, such as Utilibill, an Australian firm, is providing a tool to customize everything.

Companies, such as Aria and Zuora believe that immediate turnaround and simpler communication are about to become the new rage. Hence, sophisticated technologyical advances in the cloud billing sector has become the new buzzwordare expected in the coming years.


The segmentation of the global cloud billing market is based on type, application, deployment, providers, organization size, and end-users.

Type-based segmentation has comprises subscription billing, cloud service billing, metered billing, provisioning, and others. As of now, metered billing fetches in the largest market share and is likely to do so in coming years.

By application, the market is segmented into account management, revenue management, customer management and others.

Deployment-wise segmentation of the market has aincludes public cloud, private cloud, and hybrid cloud. The most common way of deployment is public clouds. Public clouds are cheaper, need no maintenance and highly reliable compared to private and hybrid clouds. Government agencies and financial institutions prefer private clouds. Its design makes it more flexible and secured. Hybrid cloud can reap the benefit of both the worlds as it gives the organization more control.

Provider-based segmentation has managed service providers, communication service providers, network operators and others.

By organization size, the market is segmented into small-and-medium enterprises (SME) and large enterprises. SMEs are expected to score better during the forecast period as SMEs are finding the technology more comfortable to adopt.


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